Manna Omni International understands how important the
privacy of personal information is to you. Manna Omni International is
committed to honoring your privacy. The document you are reading is our Privacy
Policy for our Web sites that are accessible by physicians, nurses and
healthcare professionals, and it describes what information we may collect
about you, what uses we may make of it, how you can tell us what to do with
your information, and what precautions we take against unauthorized access or
use of your information.
About This Privacy Policy
Privacy Policy Changes
As our Privacy Policy changes in significant ways, we will
make every effort to notify you of the changes. Minor changes to the policy may
occur that will not affect our use of individually identifiable information.
For these instances, we may not notify you of such minor changes. When the
Privacy Policy changes in a way that significantly affects the way we handle
personal information, we will not apply the new policy to information we have
previously gathered without obtaining consent from the appropriate individual.
We will post Privacy Policy changes on our Web sites in a timely manner.
Information We Collect
In this section of our Privacy Policy, we discuss the
different types of information we may collect about you, and the ways in which
we collect them.
Information We Collect from Unregistered Visitors
Visitors to each of our Web sites can access the Web site's
home page and browse some areas of the site without disclosing any personally
identifiable information. We do track information provided to us by your
browser, including the Web site you came from (known as the "referring
URL"), the type of browser you use, the time and date of access, and other
information that does not personally identify you. On most of our Web sites,
you must register with us to use the entire site.
Information We Collect When You Register
When you register for services on our Web sites, you are
asked to provide us with identifying information, such as your name, gender,
contact information, and other personal information. On our registration
screens, we clearly label which information is required for registration, and
which information is optional and may be given at your discretion. You will
also be given a choice about whether or not you want to receive newsletters and
other information that we distribute from time to time. Our Web sites will
explain how personally identifiable information will be used and ask for your
consent before collecting it.
Information from Outside Sources
We may also collect information about persons who register
on our Web sites from other sources in order to verify their licensure status
and identity. In some cases, we may ask you for information after you register,
such as your credit card information, when necessary to process an order for
purchase. Our Web sites may contact financial or credit organizations to
confirm customer credit cards.
Use of Cookies and Web Beacons
Cookies are a technology we use to keep track of users as
they move through our Web sites. Your browser allows us to place some
information on your computer's hard drive that is associated with the computer
you are using. We use cookies to personalize our Web sites and to track your
usage across all of our Web sites.
Your Web browser can be set to allow you to control whether
you will accept cookies, reject cookies, or to notify you each time a cookie is
sent to you. If your browser is set to reject cookies, Web sites that are
cookie-enabled will not recognize you when you return to the Web site, and some
Web site functionality may be lost. The Help section of your browser will tell
you how to prevent your browser from accepting cookies.
Although cookies do not normally contain personally
identifiable information, if you are a registered user, we may elect to
associate your registration information with cookies that our Web site places
on your computer's hard drive. Associating a cookie with your registration data
allows us to offer increased personalization and functionality. For example,
you can elect to have our Web sites "remember" your user name and
password and bypass the sign-in process on each visit to the site. Without
cookies, this functionality would not be possible.
Some of our business partners may use cookies on our site
(for example, advertisers). We have told them that we do not want them to use
cookie information to track our users' activities once they leave our Web
sites. However, because of the way advertisements are served on our Web sites,
we do not have total control over how advertisers use cookies on our Web site.
If you believe that one of our advertisers is placing an unwanted cookie on your
hard drive, please contact support@mannaomni.com
to assist us in resolving the problem.
We also may use Web beacons to collect non-personally
identifiable information about your use of our Web sites and the Web sites of
selected sponsors and advertisers, as well as your use of special promotions or
newsletters. Web beacons are tiny graphic image files, embedded in a Web page
in GIF, JPG, or HTML format, that provide a presence on the Web page and send
back to its home server (which can belong to the host site, a network
advertiser, or some other third party) information from a user's browser, such
as the IP address, the URL of the page on which the beacon is located, the type
of browser that is accessing the site, and the ID number of any cookies on the
user's computer that were previously placed by that server. Web beacons can
also be used to place a cookie on the user's browser. The information collected
by Web beacons allows us to statistically monitor (i) how many people are using
our Web sites and selected sponsors' and advertisers' sites, (ii) how many
people open our emails, and (iii) for what purposes these actions are being
taken. Our Web beacons are not used to track your activity outside of our Web
sites or those of our sponsors. We do not link non-personally identifiable
information from Web beacons to personally identifiable information without
your permission; we do not use Web beacons to collect or store personal health
information about you.
Third parties under contract with us may use cookies or Web
beacons to collect non-personally identifiable information about your usage of
our sites, and this information may used by us to tailor the advertising you
may see on sites within the networks of these third parties. This
non-personally identifiable information is anonymous and does not contain any
personal information about you. These third parties may collect this
information, on our behalf, to help us target our advertising on these third
party sites. These third parties have agreed not to use this non-personal
cookie or Web beacon information except to help us target our advertising on
these sites and have agreed to not link any non-personal cookie or Web beacon
information collected by them on our sites to personally identifiable
information they or others collect from other sites. If your browser is set to
reject cookies, this non-personally identifiable information will not be sent
to these third parties.
Children's Privacy
We are committed to protecting the privacy of children. Our
Web sites are designed and intended for use by adults, and are not intended
for, nor designed to be used by children under the age of 18. We do not collect
personally identifiable information from any person we know is a child under
the age of 18.
Uses We Make of Information
In this section of our Privacy Policy, we identify the ways
we may use information about you that we have collected.
Aggregate Data
We create aggregate data about visitors to our Web sites for
product development and improvement activities. We also use it for market
analysis. We may provide information from our Web sites in aggregate form, with
identifying information removed, to third parties. For example, we may tell a
health care partner what percentage of our registered users reside in a
particular geographical area. When aggregated health information is provided,
we pool it from many individual records and strip it of any data that could be
used to identify an individual before it is used. Any third party that receives
aggregated health care data must agree not to attempt to re-identify the people
it belongs to. For example, we may provide information to a potential
advertiser of a product that would appeal to a diabetes patient about what
percentage of our users have diabetes. Depending on our agreement with the
third parties, we may or may not charge for this information.
Marketing and Advertising
We may target our advertising or marketing depending on
information we have about you. For example, a user we know is a woman may
receive advertising for products targeted at women that a male user will not
see, or a user that we know is a healthcare professional who treats diabetes
may receive advertising for new diabetes therapies (although in neither case
will the advertiser have access to any individually identifiable information
about you).
We may also personalize our Web site based on your
interests. For example, you may see different articles in different places on
our Web site based on information you have shared with us, or information we
have gained by observing your previous behavior, or information we may have
gained from your interactions with a third party that shares information with
us. We use information for our own internal marketing, research, and related
purposes.
Third Parties
In addition to aggregate information (discussed previously),
we may share some kinds of personally identifiable information with third
parties as described below.
Other
Companies: We have strategic relationships with other companies who offer
products and services on our Web sites. When you are interacting with
those companies, different rules and privacy policies may apply. For
example, if you order a book from a bookstore that advertises on one of
our Web sites, you will be asked to provide identifying information and
credit card information to the company that runs the bookstore. We do not
control the collection or use of information you provide under those circumstances,
but we do require that those companies clearly state their policies so you
can decide whether to give them any information.
Companies
and People Who Work for Us: Because we are a large company, we contract
with other companies and individuals to help us provide services. For
example, we may host some of our Web sites on another company's computers,
hire technical consultants to maintain our Web-based health tools, or work
with companies to remove repetitive information from customer lists, analyze
data, provide marketing assistance, and provide customer service. In
addition, if you are a healthcare professional, we may validate your
licensure status and other information against available databases that
list licensed health care professionals. In order to perform their jobs,
these other companies may have limited access to some of the personal
information we maintain about our users. We require all such companies to
comply with the terms of our Privacy Policy, to limit their access to any
personal information to the minimum necessary to perform their
obligations, and not to use the information they may access for purposes
other than fulfilling their responsibilities to us. We use our best
efforts to limit the use of other companies in areas where personally
identifiable healthcare information may be involved.
Promotional
Offers:
Sometimes we send offers to selected groups of users on behalf of other
businesses. When we do this, we do not give that business your name and
address. We provide a variety of mechanisms for you to tell us you do not
want to receive such promotional offers.
Business
Transfers: If we transfer a business unit (such as a subsidiary) or an asset
(such as a Web site) to another company, we will require them to honor the
applicable terms of this Privacy Policy.
Legal
Requirements: We may release account and other personal information when we
believe release is required to comply with law. We may release personal
health information, including information from a medical record, if, in
our judgment after review by an attorney, the release is compelled by law
or regulation, or if the release is necessary to prevent the death or
serious injury of an individual.
Consent: We may release personally identifiable
information to a third party in accordance with your consent, subject to
the purposes and limits that we disclose when we request your consent.
When we share information with third parties, we ask that
they agree in writing to abide by our Privacy Policy.
If we discover that a third party inadvertently disclosed
personal information about any of our users, we will take immediate action to
prevent further occurrences.
Protection of Information
In this section of our Privacy Policy, we discuss the
security measures we take to protect information that we have collected about
you.
General Policies
We have implemented technology and security policies, rules
and other measures to protect the personal data that we have under our control
from unauthorized access, improper use, alteration, unlawful or accidental
destruction, and accidental loss. We also protect your information by requiring
that all our employees and others who have access to or are associated with the
processing of your data respect your confidentiality.
We use security methods to determine the identity of its
registered users, so that appropriate rights and restrictions can be enforced
for that user. Reliable verification of user identity is called authentication.
We use both passwords and usernames to authenticate users. Users are
responsible for maintaining their own passwords.
Storage of Health Information
Personally identifiable health information you share with us
is stored on our database servers at our data centers or hosted by third
parties who have entered into agreements with us that require them to observe
our Privacy Policy. We have a firewall to prevent unauthorized access. Data
centers are physically secure and protected from unauthorized access by
unauthorized persons. Physical access to the servers requires individual
authorization and authentication.
Information in our data centers is backed up routinely, in
order to aid in the recovery of information in the event of accidental damage
of information or due to a natural disaster. The backup media are stored in a
physically secure storage facility.
Access to Information and Choices
In this section of our Privacy Policy, we tell you how to
obtain and correct information we have about you, and how to choose what types
of information you may share with us.
Correction of Information We Have About You
If you believe that registration information collected by
our Web site(s) is in error, you may edit your personal profile any time that
you like. You can directly edit your user profile on our Web site on which you
initially registered. Requests for deletion of your record may result in your
removal from the registry, but we may keep certain demographic information about
you for product improvement purposes. You may contact Web Customer Support and
ask for the changes that you would like to make.
Employees
Employees are required to keep your information private, as
a condition of their employment with us. Only selected, authorized employees
are permitted to access health information.
Employees with access to personally identifiable health
information are required to attend a confidentiality/privacy training class,
and to sign a confidentiality agreement. All employees and contractors must
abide by our Privacy Policy, and those who violate that policy are subject to
disciplinary action, up to and including termination of their employment and
legal action.
Privacy Questions or
Concerns about One of Our Web Sites
For privacy questions or concerns about one of our Web
sites, please contact support@mannaomni.com